Explore our website at https://fended.pk/ and conveniently purchase your desired items at any time. Take advantage of our current discount promotions offering more than 50% off before they expire. To make a purchase, simply follow these steps:

1. Navigate to the product of your choice.
2. Select 'Add to Cart' and proceed to enter your shipping and payment information.
3. Confirm your order by clicking 'Place Order'.

Upon successfully placing your order, you will receive a confirmation email. This email will contain comprehensive details about your order, including the products you've selected, your shipping address, and additional pertinent information.

Once your order is on its way to your provided address, you'll be able to track its progress. Delivery typically takes 5-6 working days in major cities and 7-8 working days in other areas. Look out for your tracking ID, which will start with FEND - 00000, in your email inbox. You can use this ID to conveniently track your order every step of the here.

Modifications to your order can be accommodated before the item has been dispatched. Upon receiving a confirmation call from our team, you'll have the opportunity to make changes. Typically, orders are shipped within 4 hours, allowing you to request alterations within this timeframe. Please note that once the order has been dispatched, changes cannot be made.

You have the option to cancel your order before the item has been dispatched, provided you receive a confirmation call from our team. Typically, orders are shipped within 4 hours, allowing you to request cancellation within this timeframe. However, once the order has been dispatched, it cannot be canceled.

To initiate the cancellation process, please log in to your account, navigate to 'Manage Your Order,' and proceed with the cancellation steps. If you don't have an account, you can create one on our website and follow the cancellation process accordingly.

If your Fended smartwatch hasn't been shipped yet, your cancellation request will be processed within two days of receiving it. You'll receive an email confirmation once the cancellation is successful. If you made payment online, the refund process will commence, and you can expect the payment reversal within 7-10 working days.

You have the flexibility to choose between two payment options. You can opt for cash on delivery and pay the rider in cash when your order is delivered. Alternatively, you can make an online payment using your bank's credit or debit card for a seamless transaction.

Rest assured, all prices listed on our website already include taxes, ensuring transparency and eliminating any surprises. Furthermore, we offer complimentary delivery, so there are no additional charges for shipping. You can shop with confidence, knowing that the price you see is the price you pay, with no hidden fees.

If funds are deducted from your account without receiving any order confirmation, it's possible that your order details were not captured by our system. Rest assured, the deducted amount will be refunded to your account within the next 3-5 business days by your bank. If you encounter any issues during this process, we recommend contacting your bank's customer service for further assistance.

Regrettably, we do not currently provide installment plans for purchases. Our commitment to transparency and simplicity in pricing means we prioritize delivering exceptional craftsmanship and quality at an unbeatable price. This straightforward approach allows us to maintain our focus on providing the best possible products and services to our customers.

We're proud to offer complimentary delivery nationwide for all orders within Pakistan, without any hidden charges. It's important to note that you should not pay any additional amount to the rider upon delivery, aside from the item price. This ensures a hassle-free and transparent shopping experience for our valued customers.

Our standard delivery timeframe typically spans 5-6 working days for major cities and extends to 7-8 working days for other cities. However, please be aware that delivery times may experience delays during sales events, holiday periods, or unforeseen circumstances.

Orders are processed from Monday to Saturday, and any orders placed on Sunday will be processed on the following Monday. Rest assured, we strive to ensure timely delivery and appreciate your understanding in situations where delays may occur beyond our control.

If you encounter any delays with your order, please don't hesitate to contact us at +92 321 1114784. Our dedicated team will promptly investigate the issue and provide you with a timely update. Your satisfaction is our priority, and we're committed to resolving any concerns you may have as quickly as possible.

To initiate the replacement process, please complete the complaint form. To ensure we offer you the most effective assistance and fully grasp the issue you're encountering, we kindly ask you to provide an accurate video. This video should showcase close-up visuals with clear audio, thoroughly explaining the problem. Your detailed video will greatly assist us in swiftly identifying and addressing the situation. Once received, our team will promptly contact you to proceed with the next steps. Thank you for your cooperation and understanding.

Please note that our complaint resolution process may require 7-10 working days to complete. Initially, our product engineers will thoroughly assess the received product to identify the issue. Once the assessment is complete, we will promptly proceed with delivering the correct item to you. We sincerely appreciate your patience and understanding throughout this process. Rest assured, we are committed to expediting the process while ensuring the highest quality standards are maintained. Thank you for your cooperation.

You'll receive your tracking ID starting with FEND - 00000 in your email inbox. You can track your order easily once the courier dispatches it to your addresshere. We value your dedication to resolving this issue promptly and look forward to a positive resolution.

Please be advised that our repair process may require up to 15-20 working days to complete. Initially, our product engineers will assess the received product to identify the issue. Subsequently, we will promptly proceed with delivering the correct item to you. We understand that this process may require patience, and we assure you that we are working diligently to expedite it without compromising quality. Thank you for your understanding and cooperation throughout this process.

We take great care in packaging all orders, but if you receive a wrong or damaged product, such as a broken strap, damaged body or screen, or faded color, please don't worry. We will promptly process a replacement according to your preference.

To ensure a smooth resolution, we kindly request that you launch your complaint within 24 hours of receiving the product. Additionally, please refrain from installing or using the product and keep the original packaging safe. It's important to note that returns or replacements will not be possible if any products, boxes, or accessories are missing.

Your cooperation in adhering to these guidelines will help us swiftly address the issue and provide you with a satisfactory resolution. Thank you for your understanding.

While we meticulously assess all items, if you encounter any issues such as Bluetooth connectivity problems, screen display issues, or calling issues, please rest assured that we will promptly process a replacement according to your preference.

To ensure a smooth resolution, we kindly request that you launch your complaint within 7 days of receiving the product. Additionally, please refrain from damaging the product and keep the original packaging safe. It's important to note that returns or replacements will not be possible if any products, boxes, or accessories are missing.

Your cooperation in adhering to these guidelines will enable us to swiftly address the issue and provide you with a satisfactory resolution. Thank you for your understanding and cooperation.

To ensure the security of your order, we meticulously package all items and strictly prohibit them from being opened by anyone other than the customer. If you receive an unpacked or opened product, we kindly ask that you refrain from accepting it from the rider.

Instead, please immediately contact us at +92 321 1114784, and we will arrange to resend the product to you without any additional charge. Your satisfaction is our priority, and we're committed to rectifying any issues promptly. Thank you for your cooperation and understanding.

The Fended smartwatch box package includes the following items:

1. 1 Smartwatch device
2. 1 Charging cable
3. 1 User manual
4. Warranty card
5. Sticker sheet

With these included items, you'll have everything you need to start using your smartwatch right away. If you have any further questions or need assistance, feel free to ask!

To download new watch faces for your Fended smartwatch, simply follow these steps within the smartwatch app:

1. Open the smartwatch app on your smartphone.
2. Navigate to the "Device" section within the app.
3. Select "Dial Center" from the menu options.
4. Choose "Online Dial" to access the available watch faces.
5. Browse through the selection and select the watch face you'd like to download.
6. Follow the prompts to download the chosen watch face to your smartwatch.

Please note that there may be a limit on the number of watch faces you can download at one time. You can easily switch between downloaded watch faces by repeating the same process. Enjoy customizing your smartwatch to suit your style and preferences!

To connect your smartwatch with the mobile app or adjust the time settings directly on the smartwatch, please follow these steps:

If connecting through the mobile app:

1. Open the smartwatch app on your smartphone.
2. Navigate to the "Device" section within the app.
3. Enable device pairing or connection if not already enabled.
4. Access additional settings by selecting "More Setting."
5. Choose "Time Setting" to adjust the time settings as needed.

If adjusting directly on the smartwatch:

1. Open the smartwatch app on your smartwatch.
2. Navigate to the "Settings" or "More Setting" option.
3. Access "Time Setting" within the settings menu.
4. Make the necessary adjustments to the time settings directly on the smartwatch.

Following these steps will allow you to connect your smartwatch with the mobile app or adjust the time settings conveniently. Let me know if you need further assistance!

Before charging your watch, it's important to follow these steps for optimal results:

1. Connect the charging cable to a compatible adapter.
2. Ensure your watch is turned off.
3. Carefully align the charger underneath the watch.
4. Leave the watch to charge for a minimum of 3-4 hours to ensure a full charge.

By following these instructions, you'll ensure a proper and efficient charging process for your smartwatch. If you have any further questions or need assistance, feel free to ask!

If you're still experiencing issues with your current charger, you have the option to purchase a new one. Our smartwatch charger is available for PKR 700 only. Here's how you can proceed with the purchase:

1. Send the payment to our bank account using the following details:
2. After sending the payment, please share a screenshot of the payment confirmation with us.
3. Upon receipt of the payment screenshot, we will process your order, and you can expect to receive the new charger within 4-6 working days.

Thank you for your cooperation, and we apologize for any inconvenience caused. If you have any further questions or concerns, please don't hesitate to reach out.

Our smartwatch battery typically lasts between 7-10 days under normal usage conditions. However, if you frequently use Bluetooth calling, the battery life may be shorter, lasting around 2-3 days. The actual battery performance depends on your usage habits and how often you charge the device.

To optimize battery life and ensure proper charging, please use a normal adapter (not a fast charger) and charge the smartwatch for 3-4 hours as needed.

If you're still experiencing battery-related issues despite following these guidelines, we recommend proceeding with our replacement or repairing process. Our team will assist you in resolving the issue promptly.

While most of our smartwatch straps are completely detachable and can be replaced at any time, we regret to inform you that we're currently not offering the option to purchase extra accessories directly from us. However, you're welcome to explore the market for compatible accessory options that suit your preferences.

We understand the importance of customization and apologize for any inconvenience this may cause. If you have any further questions or need assistance, please feel free to reach out.

Before proceeding, please ensure that your smartphone is running on iOS 7.0 or Android 4.4 and above. Additionally, make sure you have active internet access. Follow these steps to connect your watch phone with the app on your smartphone:

1. Accept and agree to all the terms and conditions presented during the setup process.
2. Connect both your watch phone and the app on your smartphone using the respective titles.
3. Enable the call feature in the settings of your watch.

By following these steps, you should be able to successfully connect your watch phone with the accompanying app on your smartphone. If you encounter any issues or need further assistance, feel free to reach out.

To troubleshoot the Bluetooth connectivity issue, please follow these steps:

1. Ensure that your smartphone is within the recommended range of 8-10 meters from your watch.
2. Disconnect the Bluetooth connection on your smartphone and then turn it back on to refresh the connection.
3. Try closing the app on your smartphone and then reopening it to see if the connection is restored.
4. If the issue persists, check your smartphone's settings to ensure that the app is allowed to run in the background at all times. This ensures uninterrupted communication between the app and your watch.

Following these steps should help resolve the Bluetooth connectivity issue between your watch and smartphone. If you continue to experience problems, feel free to reach out for further assistance.

To address the connectivity issue, please follow these steps:

1. Ensure that you have active internet access on your smartphone.
2. Connect your watch to your phone via Bluetooth and also through the app.
3. Grant permission to all necessary apps on your phone and within the app itself.
4. Make sure the app is allowed to run in the background, and ensure that your smartwatch is synced with the app.
5. Attempt to resolve the issue by toggling off and then on the Bluetooth on your smartphone.

Following these steps should help troubleshoot the connectivity problem between your smartwatch and smartphone. If the issue persists, please let me know, and I can provide further assistance.

The GPS function of your smartwatch is designed to work seamlessly with various outdoor sports modes, including cycling, hiking, walking, and more. It accurately records your route and distance traveled during these activities.

Additionally, your smartwatch tracks your steps by detecting your body movement. It's important to note that if you're making hand movements while wearing the smartwatch, it may register them as steps. This is a common occurrence and doesn't necessarily reflect your actual steps taken.

Overall, the GPS functionality enhances the accuracy of tracking outdoor activities, while the step tracking feature provides valuable insights into your daily physical activity level. If you have any further questions or concerns, feel free to ask!

Indeed, several factors can influence the accuracy of tracking metrics like heart rate, blood pressure, and oxygen levels on a smartwatch. These include body hair, skin condition, tattoos, skin complexion, and scarring. Additionally, ensuring that the smartwatch is not worn too loose or too tight can also impact accuracy.

It's important to recognize that while smartwatches offer advanced health monitoring features, they are not intended to replace medical devices or professional medical advice. Rather, they serve as high-tech fashion wearables that provide users with convenient access to health data.

For accurate health tracking, it's recommended to use dedicated medical devices and consult with healthcare professionals when necessary. Smartwatches complement a healthy lifestyle and can offer valuable insights, but they should not be solely relied upon for medical purposes.

To control music from your smartwatch, please ensure the following steps:

1. Make sure your smartwatch is properly connected to your phone's Bluetooth and also with the app.
2. Start playing a song on your phone.
3. Once the music is playing, you should be able to control it from your smartwatch. This typically includes functions such as play/pause, skip forward, skip backward, and volume control.

By following these steps, you should be able to conveniently control your music playback directly from your smartwatch. If you encounter any issues or need further assistance, feel free to reach out.

To ensure proper syncing and functionality of your smartwatch, please follow these steps:

1. Confirm that your smartphone has active internet access.
2. Ensure that your smartwatch is connected to your phone's Bluetooth and also synced with the corresponding app.
3. Keep the app running in the background on your smartphone to facilitate seamless data synchronization between the app and your smartwatch.

By adhering to these guidelines, you can maximize the performance and functionality of your smartwatch, ensuring that data syncing occurs smoothly and accurately. If you encounter any difficulties or require further assistance, feel free to let me know.

You have the flexibility to customize the brightness and vibration level of your watch according to your preferences. Simply access the settings menu on your watch, where you'll find options to adjust these settings. Whether you prefer a brighter or dimmer display, or a stronger or gentler vibration, you can tailor your watch experience to suit your needs at any time. Enjoy the convenience and personalization that comes with adjusting these settings to your liking!

With the "Find My Device/Phone" feature, you can easily locate your watch or phone whenever needed. Simply access this feature on your smartwatch, and it will initiate the search for your paired phone. Similarly, if you need to locate your watch using your phone, you can activate the "Find My Device" function within the corresponding app.

This handy feature provides peace of mind by ensuring that you can quickly and easily locate your device, whether it's your watch or your phone, whenever it goes missing.

To create or update your profile, simply follow these steps within the app:

1. Open the app on your smartphone.
2. Navigate to the Settings menu.
3. Look for the Profile option and select it.
4. Here, you can manage your profile by entering or updating your personal information as needed.

Additionally, you can view your daily workouts and activity details by accessing the Daily Report section within the app. This provides you with a comprehensive overview of your daily activities, helping you track your progress and stay motivated towards your fitness goals.

First of all, kindly make sure you have active internet access. You can download our smartwatch app by scanning the QR code given at the back of the watch's box or open Play store/App Store and search and download the correct app mentioned below:

1. Da Fit for Titan Smart Watch, Legacy Smart Watch or Lunar Smart Watch

iOS: DA FIT

Android: DA FIT

1. Co Fit for Fit Pro Smart Watch

iOS: CO FIT

Android: CO FIT

To ensure a smooth setup process, please follow these steps:

1. Confirm that you have active internet access on your smartphone.
2. Open the app on your smartphone.
3. Register your email if you haven't already done so, or log in with your registered account.
4. Fill out the form with your personal information, providing accurate details.
5. Navigate to the device option within the app.
6. Add your device by following the on-screen instructions.

By following these steps, you can easily set up your device and begin enjoying its features and functionality. If you encounter any issues or need further assistance, feel free to reach out.

If you're experiencing difficulty connecting your watch with your phone, please follow these troubleshooting steps:

1. Ensure that your smartphone has active internet access.
2. If the connection issue persists, try reinstalling the application on your smartphone.
3. Additionally, consider resetting your watch to address any potential glitches.

By following these steps, you can troubleshoot the connection issue and potentially resolve it. If the problem persists, feel free to reach out for further assistance.

If your watch is disconnecting automatically, please follow these steps to troubleshoot the issue:

1. Check if your phone is connected to the internet. A stable internet connection is necessary for maintaining the connection between your watch and phone.
2. Ensure that the app associated with your watch is allowed to run in the background. This allows the app to continue running and maintain the connection with your watch even when it's not actively in use.

By ensuring a stable internet connection and allowing the app to run in the background, you can help prevent your watch from disconnecting automatically. If you continue to experience issues, feel free to reach out for further assistance.

At Fended, we strive to ensure that your experience with our products is exceptional. To streamline the complaint process and address any issues efficiently, we have established specific timelines for different types of complaints:

1. 24-Hour Complaints: If you receive a physically damaged product or the wrong item, we kindly request that you file a complaint within 24 hours of delivery. This allows us to promptly address the issue and provide a resolution.
2. 7-Day Complaints: For software-related issues or other concerns not related to physical damage, please submit your complaint within 7 days of receiving the product. This timeframe ensures that we can address any software-related issues in a timely manner.
3. More than 7 Days Complaints: Complaints received after 7 days of delivery will be considered for repair only. While we are committed to resolving all issues, this timeframe allows us to manage repairs effectively.

By adhering to these timelines, we can provide you with the best possible support and ensure a swift resolution to your concerns. Thank you for your cooperation and understanding. If you have any questions or need assistance, please don't hesitate to contact us.

Once you initiate a complaint, our customer representatives will guide you through the process, which includes the following steps:

1. Complaint Status Tracking: Depending on the nature of your complaint, tracking the status may vary. For physical damage or wrong product complaints, you'll be able to track the status within 24 hours of delivery. For software issues, tracking should be done within 7 days. Complaints received after 7 days will be considered for repair only.
2. Product Receiving: Our team will explain the repair or replacement return process to you. Once we safely receive the item back, we'll commence the necessary procedures.
3. Replacement Confirmation: After assessing your item, our team will confirm the replacement process. A new or repaired item will be sent to your address after completing all required formalities.
4. Repairing Confirmation: If your item requires repair, our team will inform you of the associated costs. During the 1-year warranty period, customers will only pay for part costs, if applicable. Engineering costs, delivery charges, and any other fees will not be charged.
5. Product Delivery: Once the process is completed, we will dispatch the product to your address. Throughout the entire process, you will receive updates at each step to keep you informed.

We aim to provide transparent and efficient support throughout the complaint resolution process. If you have any questions or require further assistance, please don't hesitate to reach out to our customer service team.

1. Locate the branch nearest to your city. You can find available branches here: View PDF.
2. Safely pack your item along with all accessories and hand it over to the courier agent. Missing items may result in a deduction from your refund.
3. Provide the courier agent with the Fended Code (881953) and obtain a Courier Number (CN).
4. Send the CN to Fended customer support for further processing.
5. Our customer team will notify you once the replacement product has been dispatched to your address.
6. Fended Complete Address: 646 Plaza, Khayaban e Jinnah Road, Lahore.

From the time we receive your request for a return to the completion of the return process, including arranging a pickup and processing the return, it may take approximately 12-15 business days. For repairs, the process may take up to 20 working days, depending on factors such as the availability of faulty parts or other reasons.

Please note that these timelines do not include the transit duration of the courier service. We strive to expedite the process as much as possible to minimize any inconvenience to you.

If you have any further questions or concerns regarding the return or repair process, please don't hesitate to reach out to our customer support team for assistance.

All of our products come with a comprehensive warranty to ensure your peace of mind. For detailed information about our warranty policy, including coverage and terms, please visit our website at the following link: Warranty Policy Details.

This page provides an overview of our warranty coverage and outlines the specific terms and conditions applicable to our products. If you have any questions or require further clarification regarding our warranty policy, please feel free to reach out to our customer support team for assistance.

Before making a purchase, it's important to familiarize yourself with our policies to ensure a smooth and informed shopping experience. For detailed information about our privacy policy, including how we collect, use, and protect your personal information, please visit our website at the following link: Privacy Policy Details.

Our privacy policy outlines our commitment to safeguarding your privacy and explains how we handle your data in accordance with applicable laws and regulations. If you have any questions or concerns about our privacy practices, please don't hesitate to contact us for further assistance.

To gain a comprehensive understanding of our policies, it's essential to review our terms and conditions. You can find detailed information about our terms and conditions on our website at the following link: Terms and Conditions.

Our terms and conditions outline the rights and responsibilities of both parties, including terms of service, product warranties, return policies, and other important details. By reviewing these terms, you'll have a better understanding of our policies and how they apply to your purchases and interactions with us.

If you have any questions or require further clarification regarding our terms and conditions, please don't hesitate to reach out to our customer support team for assistance.

If you're interested in special pricing and discounts for bulk orders, please refer to our corporate policy for detailed information. You can access our corporate policy on our website at the following link: Corporate Policy Details.

Our corporate policy outlines the terms and conditions related to bulk orders, including pricing discounts, minimum order quantities, and any other relevant details. If you're considering making a bulk purchase or require further assistance regarding corporate orders, please review this policy for guidance.

If you have any questions or need additional information, feel free to reach out to our corporate sales team for personalized assistance. We're here to help make your bulk purchasing experience as seamless and cost-effective as possible.

We apologize for any inconvenience, but we are currently unable to enter into retail partnerships. However, we invite you to explore our complete collection and learn more about our products directly on our website at https://fended.pk/.

Our website provides comprehensive information about our products, including specifications, features, and pricing. You can browse our full range of offerings and place orders directly through our online platform.

Thank you for your interest in partnering with us. If you have any questions or need assistance with your order, please don't hesitate to reach out to our customer support team. We appreciate your understanding and look forward to serving you through our website.

Fended is committed to providing quality products and ensuring customer satisfaction. To ensure a valid warranty, please adhere to the following guidelines:

1. Bluetooth Range: Keep the Bluetooth test range within 10 meters to ensure optimal connectivity.
2. Charging Process: Avoid using fast chargers and overcharging your device to prolong battery life.
3. Mobile App Connectivity: Ensure that the mobile app is running in the background for seamless connectivity.
4. Water Resistance: Follow all precautionary measures to prevent water damage to your device.
5. Battery Timings: Understand that battery life may vary depending on usage and connectivity.
6. Health Features: Note that our smartwatches are not intended for medical purposes but are fashion wearables.
7. Visual Difference: Expect slight variations in the actual product due to screen effects.
8. Shock Proof: Handle your smartwatch with care to prevent damage from drops or rough surfaces.

For more detailed information, please review our warranty policy carefully. We strive to uphold the highest standards of quality and reliability in our products and services. If you have any questions or concerns, please don't hesitate to contact our customer support team for assistance.