Complaint Registration
At Fended, we value our customer's feedback and are committed to providing excellent service. If you're experiencing any issues with your smartwatch, we're here to help.
How to Register a Complaint:
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Fill Out the Form: Please complete the complaint registration form below with as much detail as possible. This will help us understand the nature of the issue and provide you with the best possible assistance.
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Describe the Issue: In the provided space, describe the problem you're experiencing with your smartwatch. Include any error messages, malfunctions, or defects you've encountered.
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Provide Contact Information: To ensure we can reach out to you promptly, please provide your name, phone number, and email address. Specify your preferred method of contact, whether it's via phone or email.
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Submit the Form: Once you've filled out the form, click the submit button to send us your complaint. Our customer support team will review your submission and get back to you as soon as possible.
Our Commitment to You:
- Prompt Response: We aim to acknowledge all complaints within 24 hours of receipt.
- Thorough Investigation: Our customer support team will thoroughly investigate the issue reported and provide you with a resolution or further instructions.
- Transparent Communication: Throughout the process, we'll keep you informed of any updates or progress regarding your complaint.
Contact Us:
If you have any questions or need assistance, feel free to reach out to our customer support team at info@fended.pk or +92 321 1114784.
Thank you for choosing Fended. We appreciate your feedback and are dedicated to ensuring your satisfaction with your Titan smartwatch.